At Torrel, we prioritize protecting the privacy and personal information of our customers and visitors. This Privacy Policy details the types of information we collect, how we use it, our security measures, and your rights regarding your data. This policy applies only to information gathered through our official website and does not cover data collected offline or via other channels. By using our website, you consent to and agree to the terms of this policy.
We collect information in two main ways: directly from you and automatically. When you interact with us—by registering for an account, contacting us, or placing an order—you may provide personal details like your name, company, address, email, and phone number. We also automatically collect technical data to improve your browsing experience. This includes your IP address, browser type, ISP, and clickstream activity. We use cookies to remember your preferences and enhance website performance.
We use the information we collect for legitimate business purposes only. This includes operating, maintaining, and improving our website, personalizing your browsing experience, and processing and delivering orders. We also use it to provide customer support, send important updates and promotional communications, and prevent fraud. We may share your personal information internally with employees or affiliates for service-related purposes. We may also share it with trusted external service providers for fraud prevention, technical support, or to comply with legal obligations.
We implement commercially reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to keep your information secure, please note that no internet transmission method can be guaranteed as fully secure. Our website uses cookies to store user preferences and optimize performance. Third-party advertising partners may also use cookies or similar technologies for targeted advertisements, but Torrel Ltd does not control these.
Your data protection rights are upheld based on your location. If you are in the European Union, the GDPR grants you rights to request access, correction, deletion, and data portability. California residents have rights under the CCPA to request disclosure of collected data, deletion of personal data, and the right to opt-out of the sale of their information. All valid requests will be addressed within 30 days. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with such data, contact us immediately so we can take action to delete it.
For any questions or data-related requests, please contact us at MARKETING@torrel.in.